Home

Why Have I Been Contacted Regarding Money That

Has Been Lost?

As Refund Agents we assist and work with people and organisations who have lost money owing to them. We have reached out because we believe you may have lost money owing to you. In most cases people are unaware money is waiting to be claimed so it is a nice surprise to find out money could be owing to them.

Money is normally refunded within six to nine weeks from receiving all the correct claim documentation.

HOW DO AUSTRALIANS MISPLACE MILLIONS OF DOLLARS EVERY YEAR?

Every day people and organisations leave money in financial institutions, insurance companies and with Government authorities. It is human nature to forget and even the best kept records have gaps. It is estimated 1 in 3 Australians have money owing to them without their knowledge. Sometimes it can be as simple as -

If I Don’t Choose To Claim ThE Lost MoneY What Happens Then?

The money will stay in a non interest bearing account and remain unclaimed. Depending on the authority who holds the money, after a certain period the unclaimed money will be absorbed into consolidated Government revenue. In other words - the Government gets it and it is gone!

Types Of Lost Money Waiting To Be Reunited With Owners

Some areas we deal with are unpresented cheques, dormant bank accounts, superannuation, company takeovers, rental and local Council bonds - the list is endless.

So How Is My Money Returned?

We specialise in finding unclaimed money for people and organisations who have lost track of their accounts, relocated or passed away. We assist in verifying the identity of the rightful owner/s and then the claim process by helping with all documentation, preparation and submitting the claim.

Just like you would hire a Solicitor to represent you in Court, or a tax professional to assist you with your tax return, we work hard so you don’t have to. You can sit back, rest assured the process is being taken care of and ing dealt with right the first time.

WHAT KEEPS US IN CHECK?

Bank Accounts

$651 million

$435 million

Life Insurance

$84 million

We will find your lost money!

FIVE Great Reasons To Get Started

What Laws Do You Have To Abide By?

There are many laws in place that protect you as a consumer and your lost money. It is an offence under the Anti Money Laundering and Counter Terrorism Financing Act 2006 to give false or misleading information or documentation. This means that we are bound by law to ensure that we undertake correct procedures. It also means that we are bound by law to promptly refund your funds into your preferred bank account or by cheque.

WHAT IS LOST MONEY IN AUSTRALIA?

When a person or organisation forgets about money in various accounts the lost money is transferred, in many cases, to a non interest bearing Government Trust Account. This is only done when the financial institution or previous authority cannot locate the owner. If owners of this money do not step forward within a specific length of time, this money is then absorbed as Government revenue and can be difficult to claim. This is the inevitable fate for lost money unless the correct owner steps forward to claim it.

What makes this process even more difficult is each State in Australia has separate laws relating to lost money so institutions responsible for lost money may have different processes unique to a State. This can complicate the process as small mistakes can lead to delays and extra paperwork in order to complete the claim. It is always better to make sure your claim is done right the first time.

Moved Overseas

Moved House

They Just Forgot

How Do We Stay Up To Date?

We are trained through Create Australia, they serve as a third party validating our claim as a refund consulting agent. We are frequently updated with industry information which keeps our knowledge and training relevant so you can be sure you are putting your trust in the hands of up-to-date industry experts.

We liaise with various institutions to ensure the release of outstanding money. This process may require further information from you down the track in order to ensure this money is released quickly and successfully.

We require at least 100 points of identification to first verify a claim to lost money owing. We then prepare an Authority To Act for signature before we can commence.